SNCF Connect: Trains & trips 20240417.2.0

SNCF CONNECT: Simplify Your Travels with Ease

Introducing SNCF Connect, the ultimate platform for effortless, seamless transportation throughout France. As the market leader in train travel and mobility with over 14 million unique users, OUI.sncf now transforms into SNCF Connect.

SNCF Connect offers a user-friendly app that allows you to effortlessly manage all your bookings and trips, big or small, in one centralized location.

SNCF CONNECT: Advantages Await

With SNCF Connect, you'll enjoy the following benefits:

• Ease of use - Access all your tickets, subscriptions, and information in one place for a seamless train journey from start to finish.
• Expanded options - Choose from a variety of transportation options for everyday travel or special occasions.
• Personalization - Benefit from useful, specific information and real-time traffic alerts to enhance your travel experience.
• Environmentally friendly - Explore sustainable transport alternatives, learn about your carbon footprint, and utilize a dark mode for improved energy efficiency.

1) Plan Your Trip:

• Discover your route options to reach any destination in France efficiently.
• Compare different travel options and select the one that suits you best.
• Choose from various modes of transportation such as public transport (metro, bus, RER, Transilien, tramway), trains (TER, Intercités, TGV Inoui, OUIGO, TGV Lyria, Thalys, Eurostar, etc.), coaches (Flixbus, Blablacar Bus), and carpooling (Blablacar).
• Save your preferred trips for quick access and time-saving convenience.

2) Book Your Tickets and Subscription Plans:

• Purchase all your train tickets, cards, and subscription plans, including regional options.
• Manage your preferences, discount cards, and SNCF loyalty cards with your "My SNCF ID" account within the app.
• Easily exchange or cancel your train tickets as needed.
• Experience quick and secure payment options.

3) Travel with Peace of Mind:

• Access your e-ticket and all essential trip information effortlessly.
• Stay up-to-date with real-time departure and arrival times, traffic updates, and timetables for a stress-free journey.
• Receive informative messages and voice announcements during your train travel (TGV Inoui, OUIGO, Intercités, and TER trains without displays).
• Get notifications in case of disruptions to your travel plans.
• Access all your information offline during your journey.

4) In Need of Assistance?

SNCF Connect is dedicated to providing exceptional customer support wherever you go. Benefit from the following helpful resources:

• A smart chatbot and comprehensive online help available 24/7 for immediate assistance.
• Friendly customer support representatives available 7 days a week via email, phone, or social networks. Our staff members receive praise from more than 8 out of 10 customers for their assistance!

The Evolution Continues:

In the near future, SNCF Connect will introduce new features to further simplify your daily life:

• Booking alerts to help you find the perfect train ticket.
• A price calendar to assist you in selecting the ideal travel day.
• A partnership with Airweb to facilitate travel in fifteen French cities such as Troyes, Saint Nazaire, Poitiers, Sophia Antipolis, Évreux, Nevers, Belfort, and more.
• Exciting new and greener transportation solutions on the horizon.

Download the SNCF Connect app now and revolutionize your travel experiences!